Caribbean Night Operations Manager

Davidson Hospitality Group; Charlotte Amalie (United States Virgin Islands); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Coverage (multiple tiers)

Dental & Vision Coverage

24/7 Teledoc service

Hotel Discounts

401K Match

Tuition Reimbursement

Paid Time Off

Job summary

The Westin at Frenchman's Reef in St. Thomas, part of Davidson Hospitality Group, seeks a Night Manager/Manager on Duty to oversee daily operations across Rooms and Food & Beverage outlets.

You will collaborate with managers to ensure smooth service, monitor loss prevention, and participate in payroll and scheduling reporting. Responsibilities include menu input, regulatory compliance, on-floor supervision, and staff training.

Qualifications

• College-level reasoning, math, and language skills.
• Two years minimum departmental management experience in front office or related disciplines.
• Strong time management and negotiation skills.
• Ability to manage and lead each department discipline independently.
• Familiarity with employment laws and Innkeeper regulations.
• Prior cash handling experience.
• Excellent verbal and written communication in English.
• Proficient computer skills and systems experience.

Responsibilities

• Oversee daily operation of Rooms and Food & Beverage outlets, including Restaurant, Lounge, and Room Service.
• Coordinate with other managers to ensure smooth operations and provide reports on wage, payroll, revenue, budgeting, and scheduling.
• Assist in menu planning and preparation; ensure compliance with liquor laws and health regulations.
• Be available on the floor to support staff and guests; handle training and cross-training.
• Address guest complaints and participate in meetings to drive service excellence.

Skills

Front Office Management

Two years’ management experience

Time Management

Negotiation

Leadership

Cash Handling

Effective Communication

English Proficiency

Computer Literacy

Compliance Knowledge

Education

College-level reasoning, math, and language skills

Tools

Computer literacy

Job description

The Westin at Frenchman's Reef in St. Thomas, part of Davidson Hospitality Group, seeks a Night Manager/Manager on Duty to oversee daily operations across Rooms and Food & Beverage outlets.

You will collaborate with managers to ensure smooth service, monitor loss prevention, and participate in payroll and scheduling reporting. Responsibilities include menu input, regulatory compliance, on-floor supervision, and staff training.