Complex Night Manager

Davidson Hospitality Group; Charlotte Amalie (United States Virgin Islands); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Coverage (multiple tiers)

Dental & Vision Coverage

24/7 Teledoc service

Hotel Discounts

401K Match

Tuition Reimbursement

Paid Time Off

Job summary

The Westin at Frenchman's Reef in St. Thomas, part of Davidson Hospitality Group, seeks a Night Manager/Manager on Duty to oversee daily operations across Rooms and Food & Beverage outlets.

You will collaborate with managers to ensure smooth service, monitor loss prevention, and participate in payroll and scheduling reporting. Responsibilities include menu input, regulatory compliance, on-floor supervision, and staff training.

Qualifications

• College-level reasoning, math, and language skills.
• Two years minimum departmental management experience in front office or related disciplines.
• Strong time management and negotiation skills.
• Ability to manage and lead each department discipline independently.
• Familiarity with employment laws and Innkeeper regulations.
• Prior cash handling experience.
• Excellent verbal and written communication in English.
• Proficient computer skills and systems experience.

Responsibilities

• Oversee daily operation of Rooms and Food & Beverage outlets, including Restaurant, Lounge, and Room Service.
• Coordinate with other managers to ensure smooth operations and provide reports on wage, payroll, revenue, budgeting, and scheduling.
• Assist in menu planning and preparation; ensure compliance with liquor laws and health regulations.
• Be available on the floor to support staff and guests; handle training and cross-training.
• Address guest complaints and participate in meetings to drive service excellence.

Skills

Front Office Management

Two years’ management experience

Time Management

Negotiation

Leadership

Cash Handling

Effective Communication

English Proficiency

Computer Literacy

Compliance Knowledge

Education

College-level reasoning, math, and language skills

Tools

Computer literacy

Job description

Property Description

Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef.

Overview

The Night Manager/MOD will oversee all aspects of the daily operation of the Rooms and Food and Beverage outlets including Restaurant, Lounge, and Room Service. Work with other managers to ensure a smooth running operation. Assist in coordinating and monitoring all phases of Loss Prevention in the outlets. Preparation of reports such as wage reports, payroll, revenue, budgeting and employee schedules. Assist in menu planning and preparation. Ensure compliance with local liquor laws, and health and sanitary regulations. Be available to work on floor to assist staff and customers as needed. Other duties such as training, cross training, deal with guest complaints, and attend meetings.

Qualifications

• College level reasoning, math, and language skills.
• Two years prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Computer experience required.
• No employee will pose a direct threat to the health/safety of self or others.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.