Complex Night Manager

The Westin at Frenchman's Reef

Charlotte Amalie (United States Virgin Islands)

On-site

USD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Medical Coverage
Dental & Vision Coverage
Teledoc
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off
401K Match

Job summary

The Westin at Frenchman's Reef in St. Thomas is seeking a Night Manager/MOD to oversee all daily operations of Rooms and Food & Beverage, including Restaurant, Lounge, and Room Service.

You will work with other managers to ensure smooth operations, monitor loss prevention, and prepare payroll, budgeting, and schedules. The role requires hands-on floor presence, staff training, guest issue resolution, and ensuring compliance with liquor and health regulations.

Qualifications

  • College level reasoning, math, and language skills.
  • Two years prior departmental management experience in front office or related disciplines.
  • Time management and negotiation skills.
  • Ability to manage and lead each discipline of the department independently.
  • Ability to manage according to employment and Innkeeper laws of the jurisdiction.
  • Prior cash handling experience necessary.
  • Ability to communicate effectively with the public and other employees.
  • Read, write and speak English fluently.
  • Computer experience required.
  • No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

  • Oversee daily operations of Rooms and F&B.
  • Work with other managers to ensure smooth operation.
  • Assist in coordinating and monitoring loss prevention in the outlets.
  • Prepare wage reports, payroll, revenue, budgeting and employee schedules.
  • Assist in menu planning and preparation.
  • Ensure compliance with local liquor laws, and health and sanitary regulations.
  • Be available to work on floor to assist staff and customers as needed.
  • Other duties such as training, cross training, deal with guest complaints, and attend meetings.

Skills

Dept management
Front office
Time management
Negotiation
Leadership
Cash handling
English fluency
Computer skills
Guest communication

Job description

Property Description

Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef.

Overview

The Night Manager/MOD will oversee all aspects of the daily operation of the Rooms and Food and Beverage outlets including Restaurant, Lounge, and Room Service. Work with other managers to ensure a smooth running operation. Assist in coordinating and monitoring all phases of Loss Prevention in the outlets. Preparation of reports such as wage reports, payroll, revenue, budgeting and employee schedules. Assist in menu planning and preparation. Ensure compliance with local liquor laws, and health and sanitary regulations. Be available to work on floor to assist staff and customers as needed. Other duties such as training, cross training, deal with guest complaints, and attend meetings.

Qualifications
  • College level reasoning, math, and language skills.
  • Two years prior departmental management experience in front office or related disciplines.
  • Time management and negotiation skills.
  • Ability to manage and lead each discipline of the department independently.
  • Ability to manage according to employment and Innkeeper laws of the jurisdiction.
  • Prior cash handling experience necessary.
  • Ability to communicate effectively with the public and other employees.
  • Read, write and speak English fluently.
  • Computer experience required.
  • No employee will pose a direct threat to the health/safety of self or others.
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefining the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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