Cargo Warehouse Lead — Operations & Team Leadership

Swissport; Atlanta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Sick time

Company paid holidays

Job summary

Swissport, a global aviation services provider, is seeking a Lead Cargo Agent to organize warehouse operations, manage air cargo handling, and ensure adherence to safety and SOP standards. The role involves coordinating with airlines, supervising subcontractors, and maintaining quality across cargo activities.

The position offers full-time employment with a pay rate of $22.00 per hour and benefits including health insurance, a 401(k) with company match, paid vacation and holidays.

Qualifications

• High School Diploma or equivalent.
• 3-5 years industry experience.
• 3 years managerial/supervisory experience.
• Ability to work in a team environment and handle conflict.
• Excellent organizational and planning skills.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office.
• Technical knowledge of equipment and systems.
• Ability to work under pressure.
• Customer focus and quality awareness.
• Must be able to work in inclement weather.

Responsibilities

• Ensure that financial targets are met in line with the operational plan.
• Establish and maintain a high-quality standard in the cargo operation; ensure that workflows are constantly improved to cope with competitive requirements.
• Ensure that all subcontracted cargo services providers are closely supervised.
• Ensure price increases.
• Maintain close and effective business relationships with customer airline’s management.
• Maintain a good working relationship with authorities such as Airport Management, Customs, Immigration, etc.
• Identify root causes of problems and institute corrective actions.
• Generate detailed reports and summaries of operations.
• Responsibilities include but are not limited to operational performance.
• Ensure effective planning methods and procedures are in place and that there are adequate resources to meet operational requirements.
• Oversee and manage employee performance as well as implement required training.

Skills

Communication skills

Microsoft Office

Technical equipment knowledge

Teamwork

Customer focus

Education

High School Diploma or equivalent

Job description

Swissport, a global aviation services provider, is seeking a Lead Cargo Agent to organize warehouse operations, manage air cargo handling, and ensure adherence to safety and SOP standards. The role involves coordinating with airlines, supervising subcontractors, and maintaining quality across cargo activities.

The position offers full-time employment with a pay rate of $22.00 per hour and benefits including health insurance, a 401(k) with company match, paid vacation and holidays.