Cargo Operations Supervisor — Air Cargo & Warehouse Lead

Swissport; New York (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport in New York is seeking a Cargo Office Supervisor to oversee warehouse operations, cargo handling, and documentation with emphasis on safety and regulatory compliance. You will lead a team during cargo turnarounds and ensure quality in line with company standards.

The position offers full-time hours, benefits including 401(k) matching and health coverage, and opportunities to coordinate with airport authorities to maintain high service levels.

Qualifications

• Leadership experience overseeing teams
• Strong written and verbal communication skills
• Ability to manage conflicts and maintain service quality

Responsibilities

• Supervise/control staff assignment, reporting and absences
• Control of staff overtime and compensation management
• Maintain applicable safety and quality standards
• Maintain, up-to-date company’s and customer manuals and documentation
• Keep up to-date with local emergency plan
• Maintain good relations with customers and airport authorities
• Report any irregularity and take appropriate action
• Attend and contribute to internal meetings
• Comply with company’s Standard Operating Procedures (SOP) and policies
• All other duties as assigned

Skills

Leadership

Communication

Conflict resolution

Customer focus

Pressure management

Education

High School Diploma or GED

Job description

Swissport in New York is seeking a Cargo Office Supervisor to oversee warehouse operations, cargo handling, and documentation with emphasis on safety and regulatory compliance. You will lead a team during cargo turnarounds and ensure quality in line with company standards.

The position offers full-time hours, benefits including 401(k) matching and health coverage, and opportunities to coordinate with airport authorities to maintain high service levels.