Cargo Dispatcher

Alliance Ground International; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Job summary

Alliance Ground International in Chicago, IL is seeking a Cargo Dispatcher to coordinate and track cargo shipments across airport facilities. You will act as the central hub between warehouse staff, airline partners, trucking vendors, and customers to ensure on-time processing.

The role requires attention to detail, strong communication, and the ability to work flexible hours, including nights, weekends, and holidays, while maintaining compliance with TSA and airport regulations.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in logistics, cargo, warehouse, transportation, or airline operations preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with computer systems and data entry.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate daily cargo dispatch activities and shipment movement.
• Monitor cargo status and communicate updates, delays, and exceptions.
• Prepare and maintain shipping documentation and operational records.
• Work closely with warehouse teams, airline partners, and trucking vendors.
• Ensure compliance with company, airline, TSA, and airport regulations.
• Provide excellent customer service and support issue resolution.

Skills

Communication skills

Organizational skills

Multitasking

Data entry

Flexible schedule

Education

High school diploma or GED

Tools

Data entry software

Job description

Job Description

The Cargo Dispatcher is responsible for coordinating, tracking, and dispatching cargo shipments to ensure the safe, timely, and efficient movement of freight through airport cargo facilities. This role serves as the communication hub between warehouse personnel, airline partners, trucking companies, customers, and operational teams to support on-time cargo processing and delivery while maintaining compliance with company, airline, and regulatory requirements.

Key Responsibilities

• Coordinate daily cargo dispatch activities and shipment movement.
• Monitor cargo status and communicate updates, delays, and exceptions.
• Prepare and maintain shipping documentation and operational records.
• Work closely with warehouse teams, airline partners, and trucking vendors.
• Ensure compliance with company, airline, TSA, and airport regulations.
• Provide excellent customer service and support issue resolution.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in logistics, cargo, warehouse, transportation, or airline operations preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with computer systems and data entry.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Salary/Pay

23.00-25.00

Equal Opportunity

Alliance Ground International (AGI) is committed to fostering an inclusive workplace and is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.