Caregiver Operations Manager

thekey; Washington; On-site; USD 65,000 - 90,000; Full time

Job summary

TheKey is expanding its team to lead caregiver supervision and program coordination in Washington. The role focuses on mentoring caregivers, ensuring high-quality home care, and maintaining compliant scheduling and client matching aligned with care plans.

You will collaborate with administrative staff to ensure smooth operations, drive training initiatives, and uphold safety and regulatory standards across services.

Qualifications

• Bachelor's degree or equivalent experience.
• Two years health care, elder care, social work, or related industry experience.
• One year scheduling experience in health care or human services setting preferred.
• Ability to multi-task and handle a heavy workload under deadlines.
• Effective written and verbal communication with clinical and non-clinical staff.

Responsibilities

• Train and supervise caregivers, provide guidance and support.
• Supervise, coach, counsel, and take corrective action as needed.
• Conduct performance evaluations and development plans.
• Match caregivers to clients based on needs and skills.
• Develop and manage caregiver schedules for coverage and emergencies.
• Coordinate with administrative staff for efficient workflows.

Skills

Leadership

Communication

Multi-tasking

Time management

Education

Bachelor's degree or equivalent

Tools

Scheduling software

Job description

TheKey is expanding its team to lead caregiver supervision and program coordination in Washington. The role focuses on mentoring caregivers, ensuring high-quality home care, and maintaining compliant scheduling and client matching aligned with care plans.

You will collaborate with administrative staff to ensure smooth operations, drive training initiatives, and uphold safety and regulatory standards across services.