Caregiver Onboarding & Training Coordinator

Serenity Home Health Care Agency LLC; Rockford (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Serenity Home Health Care Agency LLC in Rockford, IL is seeking a Training and Onboarding Coordinator to manage onboarding and training for all new caregivers and applicants, ensuring a welcoming, compliant experience.

You'll coordinate training sessions, process applicant documentation, maintain records, and act as the main liaison between applicants, branch leadership, client coordinators, and other departments to ensure a seamless transition to active caregiver.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of client-facing experience in home care, healthcare, social services, case management, or related field preferred.
• Strong communication, empathy and problem-solving skills essential.

Responsibilities

• Training coordination: organize, schedule, and conduct caregiver training sessions at branches.
• Ensure training materials, attendance records, and program documentation are maintained per company requirements.

Skills

Customer service

Organization

Education

High school diploma or equivalent

Job description

Serenity Home Health Care Agency LLC in Rockford, IL is seeking a Training and Onboarding Coordinator to manage onboarding and training for all new caregivers and applicants, ensuring a welcoming, compliant experience.

You'll coordinate training sessions, process applicant documentation, maintain records, and act as the main liaison between applicants, branch leadership, client coordinators, and other departments to ensure a seamless transition to active caregiver.