Caregiver Onboarding Specialist

A First Name Basis; Lafayette (LA); On-site; USD 22,000 - 26,000; Full time

Job summary

A First Name Basis (AFNB) is a fast-growing in-home care provider delivering compassionate caregiver onboarding across the region. The Onboarding Associate will own caregiver orientation from hire to clearance and provide front-office support when not onboarding.

Responsibilities include greeting caregivers, conducting interviews, administering drug tests, processing background checks, and delivering a robust orientation program while ensuring policy adherence and scheduling readiness.

Qualifications

• Highschool diploma or equivalent required.
• Previous experience in caregiving, healthcare, HR, hospitality, or customer service is a plus.
• Strong organizational and communication skills essential.

Responsibilities

• Greet each scheduled caregiver at the front desk in a warm, professional manner.
• Confirm completion of pre-arrival items and assist candidates to finish outstanding steps.
• Conduct in-person interviews and administer drug tests as part of onboarding.
• Complete onboarding paperwork, verify digital forms and signatures, and verify compliance items.
• Deliver onboarding orientation and training to excite new caregivers to join the team.
• Coordinate caregiver scheduling with Care Managers based on availability and preferences.
• Follow up on incomplete onboarding requirements to accelerate readiness for scheduling.

Skills

People skills

Organizational skills

Attention to detail

Web-based software

Reliability

Education

Highschool diploma or equivalent

Tools

Scheduling software

HR platforms

Training platforms

Job description

A First Name Basis (AFNB) is a fast-growing in-home care provider delivering compassionate caregiver onboarding across the region. The Onboarding Associate will own caregiver orientation from hire to clearance and provide front-office support when not onboarding.

Responsibilities include greeting caregivers, conducting interviews, administering drug tests, processing background checks, and delivering a robust orientation program while ensuring policy adherence and scheduling readiness.