Caregiver Onboarding & Orientation Specialist

A First Name Basis Home Care; Gulfport (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

A First Name Basis Home Care in Gulfport, MS is seeking an Onboarding Associate to own caregiver orientation from hire to clearance, while providing front-office and administrative support.

You will conduct interviews, manage pre-arrival items, drug tests, and onboarding paperwork, and coordinate with Care Managers to build initial caregiver schedules and ensure a smooth first week. The role emphasizes warmth, organization, and reliability in a fast-growing home care setting.

Qualifications

• High school diploma or equivalent.
• Experience in caregiving, healthcare, HR, hospitality, or customer service is a plus.
• Warm, people-first personality and strong people skills.
• Strong organizational skills and attention to detail.
• Comfortable using web-based scheduling, HR, and training platforms.

Responsibilities

• Greet caregivers at the front desk and manage a professional front-office presence.
• Confirm completion of pre-arrival items and assist candidates in finishing outstanding tasks.
• Conduct in-person interviews and administer drug tests.
• Complete onboarding processes including background checks, drug screening, and form signatures.
• Verify onboarding paperwork and required signatures; maintain onboarding materials.
• Monitor compliance items and identify missing items.
• Deliver orientation and training to engage and onboard caregivers.
• Explain company policies, procedures, expectations, and scheduling processes to new hires.
• Assess candidates for professionalism and fit; flag concerns to recruiting.

Skills

People-oriented

Organizational skills

Tech literacy

Professionalism

Reliability

Punctuality

Healthcare exposure

Education

Highschool diploma or equivalent

Job description

A First Name Basis Home Care in Gulfport, MS is seeking an Onboarding Associate to own caregiver orientation from hire to clearance, while providing front-office and administrative support.

You will conduct interviews, manage pre-arrival items, drug tests, and onboarding paperwork, and coordinate with Care Managers to build initial caregiver schedules and ensure a smooth first week. The role emphasizes warmth, organization, and reliability in a fast-growing home care setting.