Onboarding Specialist

Help at Home; Jackson (MS); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k)

Paid time off & holidays

EAP & Wellness programs

Flexible work options

Job summary

Help at Home is seeking an Onboarding Specialist to manage new hire onboarding, verify eligibility, and maintain accurate employee files. You will coordinate background checks, I-9 processing, and certification verification while ensuring compliance with regulations.

The role emphasizes confidentiality, strong communication, and cross-team collaboration to support a smooth onboarding experience for applicants and new hires.

Qualifications

• Bachelor's degree preferred; HS diploma required.
• Experience in recruiting or onboarding preferred.
• Familiarity with applicant tracking systems preferred.

Responsibilities

• Onboard assigned applicants and manage the process.
• Create and maintain candidate profiles across systems.
• Administer background checks, I-9s, and risk assessments.
• Verify Social Security and run certifications as needed.
• Maintain confidential employee files and records.
• Keep managers informed of policy changes affecting onboarding.
• Attend trainings and perform additional duties as assigned.

Skills

Empathy

Communication

Team player

Attention to detail

Confidentiality

Education

Bachelor's degree or higher

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a Onboarding Specialist who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

The office hours are Monday -Friday 8:00am-5:00pm. The office address is: 4755 Old Canton Rd Jackson, Mississippi 39211.

Our Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You’ll Do:

• Ensure all new hires comply with company, Federal, and State regulations required for employment.
• Manage the onboarding process for assigned applicants.
• Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
• Perform employment eligibility and verification, including:
• Administration of background checks and discretionary risk assessments
• I-9 completion
• Run EPS staff checks
• Verify Social Security
• Run certification authentication
• Other checks as necessary
• Maintain applicant profiles in Applicant Tracking System.
• Gather and process employee file paperwork and ensure quality and accuracy of all documents.
• Keep manager informed of any changes or policies that may affect this division.
• May also perform skilled administrative tasks to include:
• Maintain confidential records (office employee files, health records, protected information).
• Participate in staff meetings, company sponsored trainings and team meetings as directed.
• Perform other duties as assigned.

Qualifications

What You’ll Bring:

• Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.
• Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point).

Education And Experience

• Bachelor’s degree in business, psychology, communications, HR, or a related field is preferred. High School Diploma or GED required.
• Experience in recruiting or onboarding preferred.
• Familiarity with applicant tracking systems preferred.

Physical Requirements

• Sedentary – ability to remain in a stationary position for extended periods of time.
• Ability to communicate effectively and clearly with others to exchange information.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $19.00 - USD $21.00 /Hr.