Career Services Support Specialist II

Alachua County; Gainesville (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

CareerSource North Central Florida in Starke is seeking an administrative support specialist to assist candidates with Employ Florida, job searches, and resume preparation. The role involves helping with EF registrations, labor market information, email setup, and tracking services in EFMs.

You will work under supervision, support Welcome Desk activities, coordinate candidate traffic, and participate in events and workshops while documenting all referrals and outcomes.

Qualifications

• High School diploma or equivalent and two years of customer service experience, or an equivalent combination of related training and experience.
• Successful completion of background checks pre-hire and ongoing.
• Ability to assist candidates with EF work registrations and job search activities.
• Familiarity with LMI resources and basic computer usage.

Responsibilities

• Assist candidates in accessing and using Employ Florida (EF) to complete job search functions.
• Support candidates in completing a full EF work registration and resume assistance.
• Create email accounts and assist with reemployment claimants' weeks and applications.
• Document referrals, services, and follow-up in EF according to procedures.
• Provide information on workshops, online learning, and partner resources.
• Staff Welcome Desk, track candidate traffic, and support events and job fairs.

Skills

Customer service

Communication

Time management

Data entry

Education

High School diploma or equivalent

Tools

Employ Florida

Microsoft Office

Job description

CareerSource North Central Florida in Starke is seeking an administrative support specialist to assist candidates with Employ Florida, job searches, and resume preparation. The role involves helping with EF registrations, labor market information, email setup, and tracking services in EFMs.

You will work under supervision, support Welcome Desk activities, coordinate candidate traffic, and participate in events and workshops while documenting all referrals and outcomes.