Career Services Leader, NYC Workforce Programs

Educational Data Systems, Inc.; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a Career Services Manager in New York to lead a diverse team and deliver comprehensive employment support to program participants.

The role oversees workshop scheduling, grants management, and follow-up services, while coordinating reporting, data integrity, and funder liaison activities to drive program success. We emphasize collaboration, continuous improvement, and a client-centered approach, serving NYC’s five boroughs with strong partnership across

Qualifications

• Minimum of 2 years of experience in career advisement or workforce development.
• Proven ability to lead a team in a fast-paced, dynamic environment.
• Experience coordinating workshops or large-scale participant activities.
• Familiarity with case management, assessments and individualized support.
• Strong data management, reporting and documentation skills.
• Excellent customer service and relationship-building abilities.
• Proficient in telephone, computer, and written communication.

Responsibilities

• Lead a diverse team of career advisors and a receptionist.
• Oversee workshop scheduling, training grants, follow-up services, and team activities.
• Manage reporting, funder liaison, and ensure program compliance.
• Oversee case management, assessments, and referrals to workshops or events.
• Coordinate participant sourcing and re-engagement to boost outcomes.
• Ensure timely data entry and maintain contractual documentation.
• Supervise front desk operations and coverage planning.

Skills

Team leadership

Workshop coordination

Data reporting

Customer service

Communication skills

Stakeholder engagement

Case management

Scheduling

Leadership development

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Educational Data Systems, Inc. is seeking a Career Services Manager in New York to lead a diverse team and deliver comprehensive employment support to program participants.

The role oversees workshop scheduling, grants management, and follow-up services, while coordinating reporting, data integrity, and funder liaison activities to drive program success. We emphasize collaboration, continuous improvement, and a client-centered approach, serving NYC’s five boroughs with strong partnership across