Career Planner

Dynamic Works Institute; Waterloo (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance: Health, Life, Dental andDis

Job summary

Dynamic Works Institute in Waterloo, IA is seeking a Career Planner to connect job seekers with opportunities and support employers with qualified candidates. The role emphasizes planning, referrals, and individualized employment services to help clients achieve placement and advancement.

You will conduct community outreach, interview clients to assess needs, develop employment plans, and manage case notes while upholding program guidelines and delivering excellent service to both job seekers

Qualifications

• Bachelor's degree in social services, HR, communications, business, or equivalent.
• Minimum two years in staffing, recruiting or workforce development.
• One year data entry and data review on computer systems.

Responsibilities

• Develop local job seekers through planning, program services, and referrals.
• Connect jobseekers with open positions and assist employers in recruitment.
• Conduct community outreach and interview clients to assess needs.
• Maintain case files and document interactions with accurate notes.
• Provide career advisement and create individual employment plans.

Skills

Extreme Customer Service

Learning orientation

Communication

Teamwork

Technical capacity

Recruiting experience

Education

Bachelor's degree in social services/HR/Communications/Business

Job description

JobTitle:CareerPlanner

Reportsto: Operations Manager

PositionClassification:Non-exempt

PrimaryObjectivesofPosition:TheCareerPlannerisresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning, program services, andappropriate referrals.

EssentialJobFunctions:

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Outreach within the community
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.

Other Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management asrequired.The company reserves the rightto revise or change job duties as businessrequirementsdictate.Itisalsounderstoodthatthecompanyreservestherighttochangework schedules asrequired, including requiring overtime.

RequiredCompetencies:

ExtremeCustomerServicefocus,learningorientation,communicationproficiency, teamwork orientation, technical capacity and recruiting experience.

Qualifications:

Education:

Bachelor's degree in social services,HumanResources,Communications,Business,or equivalent experience isrequired.

Experience

:Minimumoftwoyears'experienceinstaffing,recruiting,orworkforcedevelopmentwithat least oneyear'sexperience working with computer systems for data entry and data reviewrequired.

Previousworkforce experience and/or case management experienceispreferred. Mustpossessdemonstratedproficiencywithverbalandwrittencommunicationskillsaswellasdemonstratedcustomer service skills and computer skills.

Skills/Abilities:

Knowledgeofemploymentandrecruitingpractices;abilitytoeffectivelyassesscustomer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

AdditionalRequirements

:Musthavevaliddriver'slicenseandadequatevehicleinsurancecoverage.

Benefits:

• Insurance:Health,Life,DentalandDisability,PTO,PaidHolidays,401K,FlexibleSpendingAccount,