Career Planner

Dynamic Workforce Solutions; Decorah (IA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health insurance

PTO

401K

Flexible Spending Account

Disability insurance

Job summary

Dynamic Workforce Solutions in Decorah, IA is seeking a Career Planner to provide employers with qualified candidates by developing local job seekers through planning, program services, and referrals. The role is non-exempt and focuses on client outreach, case management, and employment planning.

The candidate will conduct community outreach, interview customers to assess service needs, and document interactions while maintaining program compliance and accurate caseload management.

Qualifications

• Bachelor's degree in social services, HR, communications, business, or equivalent.
• Minimum two years in staffing or recruiting with data entry and data review.
• Preferred workforce experience or case management with strong communication and customer service.

Responsibilities

• Make connections for job seekers to open positions resulting in employment.
• Help businesses recruit the best applicants for their jobs.
• Community outreach and engagement with job seekers.
• Interview customers to assess service needs and plan employment pathways.
• Develop and implement individual employment plans and referrals to training.

Skills

Extreme Customer Service

Communication skills

Teamwork

Recruiting experience

Education

Bachelor's degree in social services

Job description

JobTitle: CareerPlanner

Reportsto: Operations Manager

PositionClassification: Non-exempt

PrimaryObjectivesofPosition

TheCareerPlannerisresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning, program services, andappropriate referrals.

EssentialJobFunctions

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Outreach within the community
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.

Other Job Duties

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management asrequired.The company reserves the rightto revise or change job duties as businessrequirementsdictate.Itisalsounderstoodthatthecompanyreservestherighttochangework schedules asrequired, including requiring overtime.

RequiredCompetencies

ExtremeCustomerServicefocus,learningorientation,communicationproficiency, teamwork orientation, technical capacity and recruiting experience.

Qualifications

Education

Bachelor's degree in social services,HumanResources,Communications,Business,or equivalent experience isrequired.

Experience

Minimumoftwoyears'experienceinstaffing,recruiting,orworkforcedevelopmentwithat least oneyear'sexperience working with computer systems for data entry and data reviewrequired.

Previousworkforce experience and/or case management experienceispreferred. Mustpossessdemonstratedproficiencywithverbalandwrittencommunicationskillsaswellasdemonstratedcustomer service skills and computer skills.

Skills/Abilities

Knowledgeofemploymentandrecruitingpractices;abilitytoeffectivelyassesscustomer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

AdditionalRequirements

Musthavevaliddriver'slicenseandadequatevehicleinsurancecoverage.

Benefits

• Insurance:Health,Life,DentalandDisability,PTO,PaidHolidays,401K,FlexibleSpendingAccount,
• Salary: $21.65 - $23.23 per hour