Career Planner

Dynamic Works Institute; Dubuque (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental and Disability insurance

PTO and Paid holidays

401K

Job summary

Dynamic Works Institute in Dubuque, IA seeks a Career Planner to connect job seekers with employers, develop individualized employment plans, and provide referrals to training and jobs.

The role emphasizes outreach, interviewing, and effective case management with strong customer service and data-entry skills.

Qualifications

• Bachelor's degree in social services, Human Resources, Communications, Business, or equivalent.
• Minimum two years in staffing or recruiting with at least one year using computer systems for data entry.
• Excellent verbal and written communication skills.
• Proven customer service skills and data-entry proficiency.

Responsibilities

• Makes appropriate connections for job seekers to open positions resulting in employment.
• Help businesses recruit the best applicants for their jobs.
• Outreach within the community to source candidates.
• Interview customers to assess service needs.
• Aid customers in developing, evaluating, and initiating employment plans.
• Provide career advisement and referrals to jobs, training, or education programs.

Skills

Recruiting experience

Customer service

Data entry

Verbal communication

Written communication

Education

Bachelor's degree in social services or related field

Tools

Computer systems for data entry

Job description

JobTitle:CareerPlanner

Reportsto: Operations Manager

PositionClassification:Non-exempt

PrimaryObjectivesofPosition:TheCareerPlannerisresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning, program services, andappropriate referrals.

EssentialJobFunctions:

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Outreach within the community
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.

Other Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management asrequired.The company reserves the rightto revise or change job duties as businessrequirementsdictate.Itisalsounderstoodthatthecompanyreservestherighttochangework schedules asrequired, including requiring overtime.

RequiredCompetencies:

ExtremeCustomerServicefocus,learningorientation,communicationproficiency, teamwork orientation, technical capacity and recruiting experience.

Qualifications:

Education:

Bachelor's degree in social services,HumanResources,Communications,Business,or equivalent experience isrequired.

Experience

:Minimumoftwoyears'experienceinstaffing,recruiting,orworkforcedevelopmentwithat least oneyear'sexperience working with computer systems for data entry and data reviewrequired.

Previousworkforce experience and/or case management experienceispreferred. Mustpossessdemonstratedproficiencywithverbalandwrittencommunicationskillsaswellasdemonstratedcustomer service skills and computer skills.

Skills/Abilities:

Knowledgeofemploymentandrecruitingpractices;abilitytoeffectivelyassesscustomer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

AdditionalRequirements

:Musthavevaliddriver'slicenseandadequatevehicleinsurancecoverage.

Benefits:

• Insurance:Health,Life,DentalandDisability,PTO,PaidHolidays,401K,FlexibleSpendingAccount,