Career Planner

Dynamic Workforce Solutions; Waterloo (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Disability insurance

PTO

Paid holidays

401K

Flexible Spending Account

Job summary

Dynamic Workforce Solutions seeks a Career Planner to work with employers and job seekers in delivering qualified candidates through planning, referrals, and training resources. The role emphasizes career advisement, case management, and community outreach to connect local talent with open positions.

The ideal candidate will have a Bachelor's degree in a related field, 2+ years in staffing or workforce development, and strong communication, service, and data-entry skills to support program

Qualifications

• Bachelor's degree in social services, HR, communications, business, or equivalent.
• Minimum 2 years' staffing, recruiting, or workforce development experience.
• Experience with data entry and data review; strong customer service.

Responsibilities

• Identify and connect job seekers to open positions resulting in employment.
• Help businesses recruit the best applicants for their jobs.
• Conduct community outreach.
• Interview customers to assess service needs.
• Provide career advisement and develop employment plans.
• Maintain accurate case notes and documentation.

Skills

Extreme Customer Service

Learning orientation

Communication proficiency

Teamwork orientation

Recruiting experience

Industry knowledge

Education

Bachelor's degree in social services/HR/communications/business

Tools

Computer systems

Job description

JobTitle:CareerPlanner

Reportsto: Operations Manager

PositionClassification:Non-exempt

PrimaryObjectivesofPosition:TheCareerPlannerisresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning, program services, andappropriate referrals.

Essential Job Functions

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Outreach within the community
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Required Competencies

ExtremeCustomerServicefocus, learningorientation, communicationproficiency, teamwork orientation, technical capacity and recruiting experience.

Qualifications

Education: Bachelor's degree in social services,HumanResources,Communications,Business,or equivalent experience is required.

Experience: Minimum of two years' experience in staffing, recruiting, or workforce development with at least one year's experience working with computer systems for data entry and data review required.

Previous workforce experience and/or case management experience is preferred. Must possess demonstrated proficiency with verbalandwrittencommunicationskills as well as demonstrated customer service skills and computer skills.

Skills/Abilities

Knowledge of employment and recruiting practices; ability to effectively assess customer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

Additional Requirements

Must have valid driver's license and adequate vehicle insurance coverage.

Benefits

• Insurance:Health,Life,DentalandDisability,PTO,PaidHolidays,401K,FlexibleSpendingAccount,