Career Navigator II - EIPD

Goodwill Brand; Conover (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

403(b) Retirement Savings Plan

Employee Assistance Program

Employee Referral Program

Quarterly Incentive Programs

Corporate Discount Programs

Medical Insurance

Prescription Coverage

Dental and Vision Coverage

Flex Spending Accounts

Short & Long-Term Disability

Life Insurance

Tuition Reimbursement

Job summary

Goodwill Industries of Northwest North Carolina is hiring a Career Navigator II to help program participants advance economically. You will develop personalized career plans, set education and employment goals, and collaborate with community partners to expand opportunities.

You will use databases to track plans, assist with resumes and LinkedIn profiles, and participate in job fairs to connect clients with resources and referrals. Strong communication and multitasking are essential.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of experience in a similar role.
• Excellent written and verbal communication skills.
• Ability to multi-task and manage deadlines.
• Understanding of confidentiality and HIPAA requirements.

Responsibilities

• Develops career plans and sets goals around education, training, employment, and resources.
• Interacts with program participants at events and in the community to promote mobility.
• Inputs career plans and data into organizational databases.
• Assists with career portfolios (resumes, cover letters, LinkedIn profiles).
• Participates in community outreach events such as job fairs to connect participants with resources.
• Provides referrals to other resources and organizations.

Skills

Excellent communication

Active listening

Time management

Multitasking

Critical thinking

Soft skills

Education

High School Diploma or equivalent

1–2 years of experience in a similar role

Job description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org .

Job Description

The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. They develop career plans, set goals with clear objectives around education, training, employment, and resources. Our Career Navigator II participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation.

Key Job Responsibilities

• Works closely with individuals who are seeking economic mobility.
• Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
• Utilizes and navigates database and inputs career plans and data into systems.
• Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
• Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
• Provides individuals referrals to other resources and organizations.

Education

High School Diploma or equivalent.

• 1-2 years of experience in similar role.
• Ability to multi-task.
• Excellent communication skills—both written and verbal.
• Excellent critical thinking and time management skills.
• Must understand other organization’s policies.
• Must be an active listener and have excellent soft skills.
• Excellent organizational skills and understanding of deadlines.
• Understanding of HIPPA and the importance of confidentiality.

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.