Career Navigator II - EIPD

Goodwill Industries of Northwest NC; Conover (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

423(b) Retirement Savings Plan

Employee Assistance Program

Tuition Reimbursement

Job summary

A community-oriented non-profit organization is seeking a Career Navigator II located in Conover, NC. This role involves assisting program participants in developing career plans and achieving economic mobility through education and resource navigation. The ideal candidate will have at least 1-2 years of relevant experience and excellent communication and organizational skills. Benefits include paid time off, medical insurance, and a retirement savings plan.

Qualifications

• 1-2 years of experience in a similar role.
• Must understand other organization’s policies.
• Understanding of HIPAA and the importance of confidentiality.

Responsibilities

• Works closely with individuals who are seeking economic mobility.
• Develops career plans and sets clear objectives around education and training.
• Participates in community outreach such as job fairs and career fairs.

Skills

Customer service skills

Communication skills

Critical thinking

Organizational skills

Active listening

Intermediate computer skills

Soft skills

Time management

Education

High School Diploma or equivalent

Job description

The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. They develop career plans, set goals with clear objectives around education, training, employment, and resources.

Key Job Responsibilities

• Works closely with individuals who are seeking economic mobility.
• Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
• Utilizes and navigates database and inputs career plans and data into systems.
• Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
• Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
• Provides individuals referrals to other resources and organizations.

Education

High School Diploma or equivalent.

Essential Skills & Abilities

• 1-2 years of experience in a similar role.
• Excellent customer service skills.
• Intermediate computer skills required.
• Ability to multi‑task.
• Excellent communication skills—both written and verbal.
• Excellent critical thinking and time management skills.
• Must understand other organization’s policies.
• Must be an active listener and have excellent soft skills.
• Excellent organizational skills and understanding of deadlines.
• Understanding of HIPAA and the importance of confidentiality.

Benefits

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

Additional benefits for full‑time team members working 30 or more hours per week include:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long‑Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E‑Verify Employer.