Career Navigator: Empowerment & Job Placement Specialist

Goodwill-Industries; South Bend (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

Goodwill-Industries in South Bend, IN seeks a Career Navigator to provide job placement, coaching, and case coordination to diverse clients, including justice-involved individuals. You will build trust, coordinate services, document progress, and collaborate with internal teams.

The role requires strong communication, organization, and ability to travel to multiple sites. A high school diploma is required; an associate or bachelor’s degree is preferred, with 1–3 years of related experience.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 1–3 years of relevant related experience.
• Experience managing a caseload and maintaining documentation.
• Strong written and verbal communication abilities.
• Proficient in Microsoft Office and accurate data entry.

Responsibilities

• Provide job placement assistance and job retention support.
• Offer career counseling and maintain a professional network.
• Deliver individualized guidance leading to optimal employment outcomes.
• Serve as main contact and coordinator for clients and partners.
• Maintain complete, accurate documentation and report caseload information.
• Organize and report data to support program goals; use CaseWorthy.
• Other duties as assigned by supervisor.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Adaptability

Team collaboration

Data privacy awareness

Reliability to travel

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Microsoft Office Suite

CaseWorthy (case management software)

Job description

Goodwill-Industries in South Bend, IN seeks a Career Navigator to provide job placement, coaching, and case coordination to diverse clients, including justice-involved individuals. You will build trust, coordinate services, document progress, and collaborate with internal teams.

The role requires strong communication, organization, and ability to travel to multiple sites. A high school diploma is required; an associate or bachelor’s degree is preferred, with 1–3 years of related experience.