Career Coach & Job Placement Specialist

Goodwill Hawaii; Hilo (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill Hawaii is seeking a Career Navigator to support participants in achieving meaningful employment through tailored career services and job placement. The role provides career counseling, employment preparation, and retention support aligned with participant goals and labor market trends.

The Career Navigator builds relationships with employers and community partners to create job and training opportunities, helping individuals gain skills, confidence, and connections for lasting success.

Qualifications

• Bachelor’s degree in Human Services, Counseling, or related field (or equivalent experience).
• Experience in workforce development, career counseling, or case management preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to engage with diverse populations and community partners.

Responsibilities

• Conduct outreach, intake, assessments, and individualized service planning.
• Provide one-on-one and group career counseling, pre-employment workshops, and job readiness training.
• Connect participants with supportive services, training programs, and community resources.
• Develop employer partnerships to identify job openings and promote participant placement.
• Assist participants with job search, applications, interviews, and follow-up for job retention.
• Maintain accurate participant records and ensure compliance with program and confidentiality standards.
• Collaborate with staff, training providers, and workforce partners to improve outcomes.
• Participate in professional development, staff meetings, and agency initiatives.
• Complies with safety standards and follows operating procedures when utilizing equipment, tools & machinery.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Interpersonal skills

Diversity engagement

Education

Bachelor’s degree in Human Services / Counseling

Job description

Goodwill Hawaii is seeking a Career Navigator to support participants in achieving meaningful employment through tailored career services and job placement. The role provides career counseling, employment preparation, and retention support aligned with participant goals and labor market trends.

The Career Navigator builds relationships with employers and community partners to create job and training opportunities, helping individuals gain skills, confidence, and connections for lasting success.