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Educational Data Systems, Inc.; United States; On-site; USD 45,000 - 55,000; Full time

Job summary

Educational Data Systems, Inc. (EDSI) is seeking a dedicated case manager to provide individualized assessment and career counseling to SNAP E&T and TANF customers, helping them identify work and personal development opportunities.

You will build one-on-one relationships, monitor job retention, coordinate with community services, maintain case notes and files, and support participants through workshops and work-based learning to achieve placement and progression.

Qualifications

• Career counseling experience.
• Ability to prioritize tasks and document visits and contacts.
• Strong telephone, computer, and written communication skills.
• Flexibility to adapt to contract requirements.
• Bachelor’s Degree in Education, Social Work, Human Resources, or related field preferred.
• Florida Workforce Professional Certification Tier I within 30 days of employment.

Responsibilities

• Provide case management and career counseling to SNAP E&T and TANF customers.
• Assess needs, build relationships, monitor retention and progression.
• Maintain organized databases and detailed case notes.
• Coordinate with community services and workshops.
• Assist in case note and file audits.
• Prepare customers for Work-Based Learning and unsubsidized employment.

Skills

Career counseling

Task prioritization

Documentation

Communication

Flexibility

Education

Bachelor’s Degree or higher

Florida Workforce Certification Tier I

Tools

Microsoft Office

Job description

Job Description

Salary: $50,000/year Scope of Position: Provide excellent case management and career counseling to SNAP E&T and TANF customers. Essential Functions: Provide individualized assessment of work, family, and personal development needs and opportunities Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment Maintain regular contact with customer to monitor job retention, satisfaction, and career progression while addressing emerging needs Accurately assess customer needs and refer to appropriate community service or social service agencies when needed Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency Oversee customer activities and assist with workshop schedules Create solutions to customer attendance problems Maintain organized database of customers and keep detailed documentation of all contacts Maintain customer files as specified by CSCR Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules Document all participant contacts and activities in case progress notes Answer questions about program requirements Oversee participants’ case management files and ensure contract regulations are adhered to Operate in the Career Centers or in the community as needed Assist in case note and file audits Work closely with Recruiter to prepare customers for Work-Based Learning and unsubsidized employment Other opportunities as available

Education and Experience Requirements

Career counseling experience Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer, and written communication skills Ability to maintain flexibility as needs of contract or contractor require Bachelor’s Degree in Education, Social Work, Human Resources, or a related area preferred Proficient in Microsoft Office applications Valid driver’s license Florida Workforce Professional Certification Tier I required(must be completed within 30 days of employment)

Equal Opportunity Statement

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles


• We believe in seeing through other people's eyes


• We believe that we can make a difference in people's lives


• We believe in meeting people where they are today and helping them to realize a better tomorrow


• We believe in living our professional lives in service to others

EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.