Career Advisor

Educational Data Systems, Inc.; Dallas (TX); On-site; USD 55,000 - 63,000; Full time

Job summary

Educational Data Systems, Inc. (EDSI) seeks a Career Advisor in Dallas, TX to provide individualized career counseling, job readiness training, and employment placement assistance to WIOA participants.

You will guide them along career pathways and support their IEP-driven goals. Responsibilities include coaching customers through post-placement, coordinating with staff, helping select training programs, and ensuring required WIOA documentation is accurately completed.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Bilingual (Spanish/English) preferred.
• Possess an educational background to support career coaching decisions.
• Must be organized and able to efficiently handle several tasks simultaneously.
• Demonstrated telephone, problem-solving, computer, and written communication skills.
• Customer service experience required.
• A working knowledge of MS Office.
• Valid driver’s license and clean driving record required.

Responsibilities

• Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their IEP.
• Build a professional one-on-one working relationship with customers to aid in eliminating challenges that hinder employment.
• Design a customer-driven IEP.
• Help customers select appropriate training programs.
• Review, evaluate, and complete required documentation for WIOA registration eligibility.
• Prioritize tasks and document visits in the state system of record.
• Conduct post-placement contacts with WIOA participants that have been exited.
• Coach and motivate jobseekers in advancing employment, training, and retention goals; resolve issues affecting placement.
• Ensure jobseekers are job ready by reviewing resumes and skill sets for employers' expectations.
• Other opportunities as available.

Skills

Career coaching

Customer service

Communication skills

Problem solving

MS Office

Telephone skills

Bilingual Spanish/English

Education

Bachelor’s degree preferred

Equivalent experience

Tools

MS Office

Job description

Title: Career Advisor

Salary: $55,000 + benefits

Classification: Non-Exempt

Scope of Position: The Career Advisor provides individualized career counseling, job readiness training, and employment placement assistance to WIOA participants, guiding them along career pathways.

Essential Functions

• Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their designed Individual Employment Plan (IEP)
• Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized coaching, and coordination with staff.
• Design a customer-driven IEP
• Help customers select appropriate training programs
• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
• Prioritize tasks and document visits and contacts in state system of record
• Conduct post-placement contacts with WIOA participants that have been exited
• Coach, motivate, and encourage all jobseekers in advancing employment, training, and retention goals while providing support in resolving issues that may impede successful job placement and retention
• Ensure jobseekers are job ready by reviewing their resumes and skill sets to meet the hiring standards and needs of employers with available positions
• Other opportunities as available

Education and Experience Requirements

• Bachelor’s degree preferred, or equivalent experience
• Bilingual (Spanish/English) preferred
• Possess an educational background to support career coaching decisions
• Must be organized and able to efficiently handle several tasks simultaneously
• Demonstrated telephone, problem-solving, computer, and written communication skills
• Customer service experience required
• A working knowledge of MS Office
• Valid driver’s license and clean driving record required

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.