Career-Driven Service Advisor | Commission & Growth

Airport Marina Honda; Los Angeles (CA); On-site; USD 45,000 - 78,000; Full time

Benefits offered by this job

Commission based pay

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Discounts on products and service

Job summary

Airport Marina Honda in Los Angeles, CA is seeking a Service Advisor to meet with customers, assess repair and service needs, and build lasting relationships. You will help ensure ethical service standards, monitor vehicle progress, and assist in driving sales and promotions.

Ideal candidates have automotive service advisor experience, strong English communication, and a dedication to customer satisfaction.

Qualifications

• Requires automotive service advisor experience.
• Ability to read, write and speak English fluently.
• Strong customer service and quality control mindset.

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate

Skills

Customer relations

Sales

Time management

Leadership

Communication

Education

High school diploma

Commercial driver’s license

Automotive service advisor training

Job description

Airport Marina Honda in Los Angeles, CA is seeking a Service Advisor to meet with customers, assess repair and service needs, and build lasting relationships. You will help ensure ethical service standards, monitor vehicle progress, and assist in driving sales and promotions.

Ideal candidates have automotive service advisor experience, strong English communication, and a dedication to customer satisfaction.