Entry-Level Service Advisor: Training & Growth Path

Los Angeles; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Honda of Los Angeles is seeking a Junior Service Advisor to join its Service Department in Los Angeles, CA. This entry-level role acts as a liaison between customers and the service team, guiding customers from check-in to delivery with clear communication.

The position offers hands-on training, bonus opportunities, and a defined path to a full Service Advisor role, with weekend availability and a focus on customer service and teamwork.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude and willingness to learn.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Valid driver's license.
• Automotive experience is a plus, but not required.
• Previous sales, retail, hospitality, or customer service experience preferred.

Responsibilities

• Greet and assist customers with their vehicle service needs.
• Explain maintenance recommendations and repair services.
• Communicate effectively with customers and technicians.
• Assist with appointment scheduling and service follow-up.
• Support Service Advisors and management with daily operations.
• Deliver an outstanding customer experience throughout the service visit.

Skills

Customer service

Communication

Positive attitude

Organizational skills

Multitasking

Driver's license

Automotive experience

Sales experience

Job description

Honda of Los Angeles is seeking a Junior Service Advisor to join its Service Department in Los Angeles, CA. This entry-level role acts as a liaison between customers and the service team, guiding customers from check-in to delivery with clear communication.

The position offers hands-on training, bonus opportunities, and a defined path to a full Service Advisor role, with weekend availability and a focus on customer service and teamwork.