Career-Driven Assistant Store Manager | Self Storage Growth

Securespace-Management; Rialto (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

50% Off 10x15 Storage Unit

401(k) with generous matching

Expansive Medical, Dental, and Vision

Paid Time Off + company holidays

Job summary

SecureSpace Management LLC is seeking an Assistant Store Manager in Rialto, CA to support the Store Manager and lead customer-focused operations. The role includes boosting rentals, managing accounts, and ensuring a secure, clean facility while coordinating with the team to meet targets.

You will contribute to a strong store culture, promote online move-ins, and participate in weekend/holiday scheduling as needed. A $1,500 retention bonus is also highlighted in the posting.

Qualifications

• Minimum 1 year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units and willing to travel to other locations for shifts.
• Skilled in resolving conflicts and addressing issues promptly.

Responsibilities

• Supports the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies.
• Guides new customers through the rental process for smooth transactions.
• Reaches out to clients to confirm moving dates and ensure units are ready and secure.
• Assists in managing accounts of past-due tenants and processes lien/auction paperwork.
• Contributes to exceptional customer service and addresses client needs effectively.
• Conducts daily property inspections to maintain security, cleanliness, and upkeep.

Skills

Customer service

English proficiency

MS Word

MS Excel

Willing to travel

Conflict resolution

Tools

Power tools

Job description

SecureSpace Management LLC is seeking an Assistant Store Manager in Rialto, CA to support the Store Manager and lead customer-focused operations. The role includes boosting rentals, managing accounts, and ensuring a secure, clean facility while coordinating with the team to meet targets.

You will contribute to a strong store culture, promote online move-ins, and participate in weekend/holiday scheduling as needed. A $1,500 retention bonus is also highlighted in the posting.