Career Coach & Outcomes Specialist

Equus Workforce Solutions; Providence (RI); Presencial; USD 46 000 - 60 000; Tempo integral

Resumo da oferta

Equus Workforce Solutions in Providence, RI is seeking a dedicated career advisor to build strong one-on-one relationships with clients, assess barriers, and coordinate services to help them obtain and retain employment. You will deliver case management, conduct new customer orientations, and maintain a detailed client database to document progress and outcomes.

Join a team that partners with employers and funding agencies to meet contract goals, deliver workforce programs, and continually

Qualificações

• Two years of experience in career advisement and development.
• Experience in workshop facilitation and curriculum development.
• Public speaking and content development experience.
• Ability to prioritize tasks and document visits.
• Strong written and verbal communication skills.
• Bachelor degree in relevant field.

Responsabilidades

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment.
• Provide consistent and comprehensive case management and follow-up.
• Conduct new customer orientation.
• Help to ensure that positive outcomes and goals are met as required by contract.
• Maintain organized database of clients and keep detailed documentation of all contacts with clients.
• Ensure participants follow through with planned activities as outlined in contract with funding agency.
• Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed.
• Accurately complete required documentation for enrollment.
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract.
• Create solutions to participant attendance problems.
• Assist in the preparation of project reports as needed (participation, placement).
• Develop and maintain expertise on service delivery practices, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data.
• Deliver metric-based services to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output.
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions.
• Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals.
• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements.
• Provide state-wide operational support and coverage, as needed.
• Provide operations support for all compliance driven standards.
• May be assigned other tasks and duties reasonably related to their job responsibilities.
• Other duties as assigned

Conhecimentos

Career advisement

Workshop facilitation

Curriculum development

Public speaking

Content development

Leadership

Formação académica

Bachelor's degree in education, social services, healthcare and/or communications

Ferramentas

MS Office

Google Docs

Descrição da oferta de emprego

Equus Workforce Solutions in Providence, RI is seeking a dedicated career advisor to build strong one-on-one relationships with clients, assess barriers, and coordinate services to help them obtain and retain employment. You will deliver case management, conduct new customer orientations, and maintain a detailed client database to document progress and outcomes.

Join a team that partners with employers and funding agencies to meet contract goals, deliver workforce programs, and continually