Career Center Resource Specialist

Eckerd Connects; Philadelphia (Philadelphia County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

Retirement match 5%

Flexible spending accounts

Disability insurance

Life Insurance

PSLF Eligible

PTO Exchange

Job summary

Eckerd Connects in Philadelphia, PA is hiring a Career Center Resource Coordinator to maintain order and safety in the CRC, greet customers, assist with online PA CareerLink registration, and monitor progress to help clients reach their employment goals.

The role emphasizes strong customer service, active listening, and the ability to de-escalate when needed, with an hourly wage of $27.97 and a full slate of benefits.

Qualifications

• Associate degree in human services or 3+ years of related work experience.
• Experience working with the target population.
• Strong customer service, communication, and interpersonal skills; patient and able to de-escalate situations.
• Must pass a drug screen per company policy.

Responsibilities

• Maintain order and safety in the CRC for all customers.
• Provide prompt, friendly staff-assisted customer service and greetings.
• Assist first-time customers with online PA CareerLink registration.
• Monitor customer progress and guide use of tools to meet goals.

Skills

Customer service skills

Active listening

De-escalation

Education

Associate degree in human services

Job description

Eckerd Connects in Philadelphia, PA is hiring a Career Center Resource Coordinator to maintain order and safety in the CRC, greet customers, assist with online PA CareerLink registration, and monitor progress to help clients reach their employment goals.

The role emphasizes strong customer service, active listening, and the ability to de-escalate when needed, with an hourly wage of $27.97 and a full slate of benefits.