Career Center Concierge & Service Coordinator

Bakerripley; Lake Jackson (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Bakerripley is seeking a Service Coordinator to greet customers, guide them through the career office, and help them access job-search resources. The role includes assisting with computers, printing, and labor-market information in a supportive, organized environment.

Responsibilities cover check-in, documentation, brochures, and event setup. Strong communication and multitasking skills are essential for success in this position.

Qualifications

• High school diploma or GED required; associate degree preferred.
• One year of experience in customer service, administrative support, or help desk role.
• Familiarity with computers and common web-based applications and office equipment.

Responsibilities

• Greet and assist customers as they enter the career office and identify service needs.
• Provide resource room support, helping customers use computers, printers, scanners, and WorkInTexas.com.
• Assist with resume printing, job applications, and accessing labor market information.
• Ensure proper customer check-in and documentation in systems such as WorkInTexas.com.
• Distribute program brochures, forms, and materials related to workforce programs, orientations, and events.
• Maintain the functionality and cleanliness of resource room equipment and materials.
• Monitor customer flow and technology use, offering assistance for meaningful self-service participation.
• Collaborate with Career Office staff to support appointments, workshops, and referrals.
• Document customer interactions accurately and ensure data integrity and compliance.
• Assist with logistics and setup for in-office events, orientations, or hiring fairs.

Skills

Customer service

Administrative support

Communication

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Associate degree preferred

Tools

Computers

Job description

Bakerripley is seeking a Service Coordinator to greet customers, guide them through the career office, and help them access job-search resources. The role includes assisting with computers, printing, and labor-market information in a supportive, organized environment.

Responsibilities cover check-in, documentation, brochures, and event setup. Strong communication and multitasking skills are essential for success in this position.