Career Services Navigator

Bakerripley; Texas City (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

BakerRipley in Texas City is seeking a Service Coordinator to ensure a seamless experience for customers entering the Workforce Solutions career office and using the resource room. You will guide customers, help with resume printing and job applications, and support access to labor market information while maintaining organized check-ins and data accuracy.

This full-time role requires a high school diploma or GED, strong customer service and communication skills, and the ability to work with

Qualifications

• High school diploma or GED required; associate degree preferred.
• One year of experience in customer service or admin support.
• Familiarity with computers and common web-based apps.
• Ability to communicate clearly with diverse populations.

Responsibilities

• Greet and direct customers, identifying service needs.
• Provide resource room support using computers, printers, scanners.
• Assist with resume printing and job applications.
• Ensure proper check-in and documentation in systems like WorkInTexas.com.
• Distribute program brochures and materials related to workforce programs and events.
• Maintain the functionality and cleanliness of resource room equipment and materials.
• Monitor customer flow and technology use.
• Collaborate with Career Office staff for appointments and events.
• Document customer interactions to maintain data integrity and compliance.
• Assist with logistics for in-office events or hiring fairs.

Skills

Customer service

Administrative support

Clear communication

Multitasking

Interpersonal skills

Education

High School diploma or GED

Associate degree

Tools

WorkInTexas.com

Job description

BakerRipley in Texas City is seeking a Service Coordinator to ensure a seamless experience for customers entering the Workforce Solutions career office and using the resource room. You will guide customers, help with resume printing and job applications, and support access to labor market information while maintaining organized check-ins and data accuracy.

This full-time role requires a high school diploma or GED, strong customer service and communication skills, and the ability to work with