Career Advisor & Workforce Readiness Coach

Equus; New Haven (AL); On-site; USD 55,000 - 70,000; Full time

Job summary

Equus Workforce Solutions seeks a program administrator to build client relationships, deliver case management, and run workforce workshops. You will coordinate orientations, ensure documentation, and support program outcomes across centers.

You will facilitate sessions, maintain records, and collaborate with leadership to improve processes and reporting. A relevant bachelor’s degree and customer service experience are required.

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development.
• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer and strong written and verbal communication skills.
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders and change.
• Customer service experience required.

Responsibilities

• Build professional one-on-one relationships with clients to aid in employment goals.
• Provide consistent case management and follow-up.
• Conduct new customer orientation and coordinate documentation with schools and managers.
• Facilitate professional development workshops and program offerings.
• Maintain organized client database and ensure contract requirements are met.
• Document all client contacts and outcomes in case notes and post-placement follow-up.

Skills

Microsoft Office

Google Docs

Career advisement

Workshop facilitation

Public speaking

Curriculum development

Communication

Leadership

Healthcare knowledge

Education

Bachelor's degree in education, social services, healthcare and/or communications

Tools

MS Office

Google Docs

Job description

Equus Workforce Solutions seeks a program administrator to build client relationships, deliver case management, and run workforce workshops. You will coordinate orientations, ensure documentation, and support program outcomes across centers.

You will facilitate sessions, maintain records, and collaborate with leadership to improve processes and reporting. A relevant bachelor’s degree and customer service experience are required.