Career Advisor - Career Services

Educational Data Systems, Inc.; St. Louis (MO); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Educational Data Systems, Inc. (EDSI) is seeking a WIOA Career Advisor (Career Services) to deliver customer-centered services, assist with registration, job search preparation, and career guidance within SLATE and the jobs.mo.gov system.

The role requires managing a caseload up to 80 new job seekers annually, developing Individual Employment Plans, and collaborating with Case Managers to identify and remove barriers to employment.

Formación

• Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years in workforce development.
• Experience providing career development assistance.
• Must have notable experience in a team-oriented environment and strong communication.

Responsabilidades

• Build relationships with customers to introduce SLATE services, workshops, and training.
• Assist with registration, job search prep, workshop registration, and resume review using jobs.mo.gov.
• Review eligibility records for WIOA registration and complete required data entry.
• Maintain participant files and follow-up services to meet program goals.
• Create and monitor Individual Employment Plans and manage a caseload up to 80 new seekers per year.

Conocimientos

Customer-focused service

Communication skills

Educación

Bachelor’s degree + 3 years workforce development experience

Herramientas

Microsoft Office

Descripción del empleo

Job Description

Title: WIOA Career Advisor (Career Services) Classification: Non-Exempt Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.

Essential Functions

• Build a professional one-on-one working relationship with customers to aid in the introduction of SLATE services, workshops, partners, and training opportunities
• Assist customers in registration, job search preparation, workshop registration, and resumes using jobs.mo.gov website
• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
• Complete necessary WIOA data entry requirements in jobs.mo.gov
• Maintain participant files in accordance with state and local regulations
• Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines
• Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information
• Work closely with and refer participants to the Business Services Team for employment opportunities
• Be knowledgeable of area resources to assist customers with barriers
• Educate job seekers about local Labor Market Information (LMI) related to career pathways
• Provide financial literacy guidance related to wages and participants’ career goals
• Manage a caseload of a maximum of 80 new job seekers per year plus participants in 12 months follow-up
• Create and maintain an Individual Employment Plan (IEP) for job seekers
• Assess participants’ existing skills, aptitudes, and goals
• Collaborate with Case Manager to identify and remediate participants’ barriers to success
• Maintain case notes following local policies in the system of record
• Guide participants through mandatory assessments and the career exploration process to evaluate occupational training opportunities
• Ensure participants are aware of and participate in hiring events
• Provide follow-up services to participants for 12 months after exit
• Other opportunities as available.

Education and Experience Requirements

• Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
• Experience in providing career development assistance
• Previous case management experience
• Must have notable experience in team-oriented environment
• Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
• Knowledge and understanding of the Workforce Innovation and Opportunity Act
• Bilingual in Spanish a plus
• Proficient in Microsoft Office applications
• Valid Driver’s License

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• *We believe we can help our customers overcome their most challenging obstacles
• *We believe in seeing through other people's eyes
• *We believe that we can make a difference in people's lives
• *We believe in meeting people where they are today and helping them to realize a better tomorrow
• *We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDS I works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDS I is a National Best and Brightest Companies To Work For award winner. For over 45 years, EDS I has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDS I also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.