Care Transitions & Referrals Specialist

Diversicare Healthcare Services, LLC; Sedgwick (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Diversicare Healthcare Services, LLC is seeking an experienced sales professional to grow business by developing key relationships with hospitals and physicians. This role focuses on securing referrals and admission opportunities to support patient transitions across centers.

Responsibilities include managing external sales and marketing efforts, coordinating with centers to align services with patient needs, and ensuring compliant, compassionate care during transitions.

Qualifications

• Bachelor's Degree preferred.
• Sales experience of five years in the healthcare industry, preferably long term care.

Responsibilities

• Develop key relationships within assigned Key Accounts and manage external aspects of patient and resident transitions.
• Communicate with customers to determine services and care that best meet their needs, for the right care in the right place at the right time.
• Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities.
• Thoroughly educate customers and understand customer expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalization.
• Help facilitate smooth patient and resident transitions.
• Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups, hospital(s), Assisted Living, Independent Living, Home Health, and community contacts).
• Collaborate with referral sources and team members to facilitate open communication.
• Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate.

Skills

Communication

Relationship management

Negotiation

Education

Bachelor's Degree Preferred

Job description

Diversicare Healthcare Services, LLC is seeking an experienced sales professional to grow business by developing key relationships with hospitals and physicians. This role focuses on securing referrals and admission opportunities to support patient transitions across centers.

Responsibilities include managing external sales and marketing efforts, coordinating with centers to align services with patient needs, and ensuring compliant, compassionate care during transitions.