Care Transitions Coordinator — Discharge & Compliance

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

Greater Baltimore Medical Center (GBMC) is seeking an administrative support specialist to assist the Care Management team with a variety of administrative functions, coordinating with departments across the hospital to ensure smooth care transitions.

Under limited supervision, you will maintain documentation compliance (IMM, MOON, OBS letters), arrange PCP appointments, obtain authorizations, and perform follow-up discharge calls.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Three years' experience in a health care setting preferred.
• Three years' customer service experience preferred.

Responsibilities

• Maintains hospital compliance with documentation (IMM, MOON, OBS letters).
• Obtains prescription authorizations and Skilled Nursing authorizations.
• Schedules PCP appointments for high-risk patients.
• Performs follow-up discharge calls to recently discharged patients.
• Documents in EPIC and notes for completed work and workflows.

Skills

Community resources

Written communication

Workload management

Time management

Data analysis

Medical data evaluation

Education

Bachelor's degree or equivalent experience

Tools

EPIC

Job description

Greater Baltimore Medical Center (GBMC) is seeking an administrative support specialist to assist the Care Management team with a variety of administrative functions, coordinating with departments across the hospital to ensure smooth care transitions.

Under limited supervision, you will maintain documentation compliance (IMM, MOON, OBS letters), arrange PCP appointments, obtain authorizations, and perform follow-up discharge calls.