Care Transitions & Admissions Specialist

The Rehabilitation Center of Independence; Independence (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

401(k) with Company Match

Company-Paid Life Insurance

Disability Insurance

Employee Assistance Program

Employee Referral Program

Professional Development Opportunities

Supportive Leadership Team

Stable, Full-Time Position

Meaningful Impact

Job summary

The Rehabilitation Center of Independence in Independence, MO is seeking an energetic Admissions Coordinator to join our team. You’ll manage the admissions process from referral through resident arrival, coordinating with hospitals, physicians, case managers, and families to ensure a welcoming, smooth transition.

This role emphasizes relationship-building, exceptional customer service, and accurate documentation, with opportunities to contribute to marketing and community outreach while

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare admissions preferred.
• Excellent communication and customer service.
• Strong organizational and time-management skills.
• Ability to verify insurance and review financial eligibility.

Responsibilities

• Coordinate admissions from referral to admission.
• Respond to inquiries from hospitals, physicians, families, and referral sources.
• Conduct tours for prospective residents and families.
• Review referrals for admission eligibility.
• Gather and review clinical information to determine admission appropriateness.
• Verify insurance benefits and financial eligibility prior to admission.
• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, and other referral partners.
• Coordinate with hospital discharge planners to facilitate smooth transitions of care.
• Complete admission documentation accurately and efficiently.
• Coordinate admission logistics with nursing and other departments.
• Help ensure every resident and family receives a welcoming, professional admission experience.
• Participate in marketing, networking, and community outreach activities.
• Maintain accurate information in electronic admissions systems.
• Assist with daily census management and occupancy goals.
• Participate in morning clinical and admissions meetings.
• Address resident and family questions or concerns professionally and promptly.
• Promote the services and capabilities of The Rehabilitation Center of Independence to referral sources and prospective residents.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Time management

Multitasking

Insurance verification

Healthcare documentation

Hospital liaison

Professional appearance

Positive attitude

Education

High school diploma or equivalent

Job description

The Rehabilitation Center of Independence in Independence, MO is seeking an energetic Admissions Coordinator to join our team. You’ll manage the admissions process from referral through resident arrival, coordinating with hospitals, physicians, case managers, and families to ensure a welcoming, smooth transition.

This role emphasizes relationship-building, exceptional customer service, and accurate documentation, with opportunities to contribute to marketing and community outreach while