Healthcare Admissions Navigator

Kirkwood Wellness & Rehabilitation; Independence (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Job summary

Kirkwood Wellness & Rehabilitation in Independence, MO is seeking an energetic Admissions Coordinator to lead the admissions process from inquiry through resident arrival. You will work closely with hospitals, physicians, case managers, social workers, families, and internal clinical teams to ensure timely admissions and great service.

The ideal candidate is organized, personable, and passionate about helping others during transitions in their healthcare journey, with strong communication and

Qualifications

• Experience in healthcare admissions preferred.
• Strong communication and customer service skills.
• Ability to build relationships with hospitals and families.

Responsibilities

• Coordinate the admissions process from inquiry through arrival.
• Respond promptly to inquiries from hospitals, physicians, families, and referral sources.
• Conduct facility tours for prospective residents and families.
• Review referrals and screen prospective residents for admission eligibility.
• Verify insurance benefits and financial eligibility prior to admission.
• Coordinate with hospital discharge planners, physicians, case managers, and social workers.
• Complete all admission documentation accurately and efficiently.
• Prepare resident rooms and coordinate admission logistics with nursing staff.
• Ensure a smooth and welcoming admission experience for residents and families.
• Build and maintain strong relationships with hospitals and referral partners.
• Participate in marketing activities and community outreach to support census growth.
• Maintain accurate records within electronic admissions systems.
• Assist with daily census management and occupancy goals.
• Address resident and family concerns professionally and promptly.
• Participate in morning clinical and admissions meetings.
• Promote the facility's services and communicate the value of Kirkwood Wellness & Rehabilitation to referral sources and prospective residents.

Skills

Healthcare admissions

Skilled nursing

Rehabilitation

Discharge planning

Case management

Healthcare marketing

Education

High school diploma

Job description

Kirkwood Wellness & Rehabilitation in Independence, MO is seeking an energetic Admissions Coordinator to lead the admissions process from inquiry through resident arrival. You will work closely with hospitals, physicians, case managers, social workers, families, and internal clinical teams to ensure timely admissions and great service.

The ideal candidate is organized, personable, and passionate about helping others during transitions in their healthcare journey, with strong communication and