Care Transitions Admissions Coordinator — Santa Rosa

PACS Group; Santa Rosa (CA); On-site; USD 33,000 - 37,000; Full time

Job summary

PACS Group in Santa Rosa, CA is seeking an Admissions Assistant to support the admissions process and coordination of new resident transitions. This full-time, in-person role collaborates with the Admissions Coordinator and care teams to ensure a smooth, empathetic intake experience for residents and families.

The position requires knowledge of Medicare/Medicaid, insurance verification, and strong communication and organizational skills.

Qualifications

• Prior admissions experience in healthcare or long-term care preferred.
• Knowledge of Medicare, Medicaid and insurance verification processes.
• Excellent communication, interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Medicare knowledge

Medicaid knowledge

Insurance verification

Customer service

MS Office

EHR systems

Communication skills

Record-keeping

Education

Healthcare admissions experience

Tools

EHR systems

Microsoft Office

Job description

PACS Group in Santa Rosa, CA is seeking an Admissions Assistant to support the admissions process and coordination of new resident transitions. This full-time, in-person role collaborates with the Admissions Coordinator and care teams to ensure a smooth, empathetic intake experience for residents and families.

The position requires knowledge of Medicare/Medicaid, insurance verification, and strong communication and organizational skills.