Care Team Supervisor, Home Care

Elara Caring; West New York (NJ); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation packages

Tuition reimbursement for full-time employees

Comprehensive medical, dental, and vision insurance

401(k) with employer match

Generous paid time off

Free continuing education opportunities

Pet insurance

Job summary

Elara Caring is seeking a Care Team Supervisor for their West New York, NJ location. This full-time role involves leading a team of caregivers, ensuring high-quality care for patients, and coordinating personal care services. Candidates must possess a High School Diploma or GED, bilingual fluency in Spanish and English, and have solid leadership and organizational skills. The position offers competitive pay and various benefits.

Qualifications

• Experience working with elderly or disabled populations preferred.
• Five years of experience in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.

Responsibilities

• Coordinate and schedule personal care services.
• Maintain accurate client service records and required documentation.
• Monitor reports to ensure accuracy in billing and service delivery.
• Provide guidance, coaching, and support to caregivers.

Skills

Bilingual in Spanish and English

Strong leadership skills

Excellent organizational skills

Professional verbal and written communication skills

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the right care, at the right time, in the right place.

Job Description

Care Team Supervisor, Personal Care Services

West New York, New Jersey | Full‑Time | Monday - Friday | 8:30 AM - 5:00 PM

Hourly Pay Range: $21-23 per hour

Must be bilingual in Spanish and English.

As a Care Team Supervisor, you’ll lead a team of dedicated caregivers, playing a key role in ensuring high‑quality care for patients in their homes.

What We Offer

• A collaborative and supportive work environment
• A meaningful opportunity to positively impact lives every day
• Competitive compensation packages
• Tuition reimbursement for full‑time employees
• Free continuing education opportunities for all team members
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(k) with employer match
• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance for your furry family members

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage service authorizations and contract‑specific requirements
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
• Support branch growth initiatives and operational planning efforts
• Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers to promote performance and engagement
• Ensure caregiver compliance with required trainings, certifications, health assessments, and in‑services
• Conduct caregiver orientations as required
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery to ensure adequate caregiver availability and coverage
• Confirm that authorizations align with scheduled services and review utilization reports
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership
• Represent Elara Caring in a professional and positive manner within the community
• Perform additional duties and projects as assigned to support team and organizational success

Requirements

• High School Diploma or GED required
• Associate’s or Bachelor’s degree preferred
• Experience working with elderly or disabled populations preferred
• Five (5) years of experience in a fast‑paced office or healthcare environment preferred
• Working knowledge of Medicare/Medicaid and home care operations preferred
• Strong computer proficiency and documentation skills
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Strong leadership, coaching, and motivational skills
• Ability to thrive in a fast‑paced, high‑volume environment
• Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
• Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

You will report to a Care Team Manager, Lead, Branch Director, or Regional Branch Director.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

Equal Employment Opportunity

We are proud to be an equal‑opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].

Pay & Benefit Information

Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. For more information about benefits, visit https://careers.elara.com/us/en/benefits.

EVerify

Elara Caring participates in E‑Verify after a job offer is accepted and Form I‑9 is completed.