Care Team Specialist II - Diagnostic Imaging

Jefferson Healthcare; Port Townsend (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Low insurance premiums

Opportunities for advancement

Differential pay for night and weekend

Hands-on training

Competitive wages

Job summary

Jefferson Healthcare in Port Townsend, WA is seeking a Care Team Specialist II in Diagnostic Imaging. The role focuses on coordinating patient referrals and insurance authorizations, while serving as the liaison between the care team and patients.

Strong medical terminology knowledge and customer service are essential. The position requires a high school diploma and at least two years in a medical office setting, with opportunities for advancement and hands-on training.

Qualifications

• High School degree or equivalent.
• Two years of related experience in medical group office or other related experience.
• Experience or education providing basic knowledge of medical terminology.

Responsibilities

• Serve as a communication liaison between the medical care team and the patient.
• Ensure accurate and timely referral processes and insurance authorizations for services.
• Schedule and navigate all patient consult appointments, return clinic appointments, and specialized exams.

Skills

Medical terminology knowledge

Customer service

Education

High School diploma or equivalent

Job description

Care Team Specialist II

Diagnostic Imaging

Announcement #353953

Attention to detail and proven customer service will ensure success as a Care Team Specialist II. This role is a communication liaison between the medical care team and the patient and is responsible for accurate and timely referral processes as well as insurance authorizations for services to be provided. The Care Team Specialist II schedules and navigates all patient consult appointments, return clinic appointments, and specialized exams for the patient. Experience/education in medical terminology is extremely important in this key clinic role.

What you'll need:

• High School degree or equivalent required
• Two years of related experience in medical group office or other related experience required
• Experience or education providing basic knowledge of medical terminology required

What we can offer you:

• Competitive wages
• Outstanding benefits, including low insurance premiums for individuals and families.
• Opportunities for advancement
• Differential pay for night and weekend shifts
• Hands-on training

Schedule

1.0 FTE; 40 hours/week; Day Shift (Monday, Tuesday, Thursday, Friday 0700-1730)

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Aff… we promote excellence through diversity and encourage all qualified individuals to apply.

Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.

Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.