Care Team Navigator II - Imaging & Referrals

Jefferson Healthcare; Port Townsend (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Low insurance premiums

Opportunities for advancement

Differential pay for night and weekend

Hands-on training

Competitive wages

Job summary

Jefferson Healthcare in Port Townsend, WA is seeking a Care Team Specialist II in Diagnostic Imaging. The role focuses on coordinating patient referrals and insurance authorizations, while serving as the liaison between the care team and patients.

Strong medical terminology knowledge and customer service are essential. The position requires a high school diploma and at least two years in a medical office setting, with opportunities for advancement and hands-on training.

Qualifications

• High School degree or equivalent.
• Two years of related experience in medical group office or other related experience.
• Experience or education providing basic knowledge of medical terminology.

Responsibilities

• Serve as a communication liaison between the medical care team and the patient.
• Ensure accurate and timely referral processes and insurance authorizations for services.
• Schedule and navigate all patient consult appointments, return clinic appointments, and specialized exams.

Skills

Medical terminology knowledge

Customer service

Education

High School diploma or equivalent

Job description

Jefferson Healthcare in Port Townsend, WA is seeking a Care Team Specialist II in Diagnostic Imaging. The role focuses on coordinating patient referrals and insurance authorizations, while serving as the liaison between the care team and patients.

Strong medical terminology knowledge and customer service are essential. The position requires a high school diploma and at least two years in a medical office setting, with opportunities for advancement and hands-on training.