Patient Account Representative II

Jefferson Healthcare; Port Townsend (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Jefferson Healthcare in Port Townsend, WA, is seeking a Patient Account Representative II to join our finance team. You will review patient accounts to ensure accurate billing and timely collection follow-up, supporting reimbursement, payment posting, and account resolution with a focus on excellent customer service.

The role requires knowledge of medical terminology and billing processes, with experience in healthcare billing preferred.

Qualifications

• High school graduate or GED equivalency required.
• Knowledge of medical terminology, insurance regulations, and reimbursement processes required.
• Associate degree preferred in related field.
• Minimum two years experience in healthcare billing or related setting preferred.
• Certification related to revenue cycle or billing preferred.

Responsibilities

• Review patient account information to ensure accurate and timely billing and collection follow-up.
• Support accurate reimbursement, payment posting, and account resolution.
• Provide great customer service while applying knowledge of billing software and insurance claims.

Skills

Billing software knowledge

Knowledge of medical terminology

Insurance claims understanding

Attention to detail

Customer service excellence

Education

Associate degree in Business, Healthcare Administration, Accounting, Health Information Management, or related field preferred

Tools

Billing software

Job description

Jefferson Healthcare

Patient Account Representative II

Announcement #351502

Patient Account Representative II is a critical part of the larger finance team and is responsible for reviewing patient account information to ensure accurate and timely billing and collection follow-up efforts. This position performs advanced revenue cycle functions to support accurate reimbursement, regulatory compliance, payment posting and account resolution, among other duties. Great customer service paired with knowledge of billing software, insurance claims, and billing as well as attention to detail will make this a great fit for your work style.

What you'll need

• High school graduate or GED equivalency required
• Knowledge of medical terminology, insurance regulations, and reimbursement processes required
• Associate degree in Business, Healthcare Administration, Accounting, Health Information Management, or related field preferred
• Minimum two years experience in healthcare billing, patient financial services, revenue cycle operations, medical office billing, or related healthcare financial setting preferred
• Certification related to revenue cycle, billing, coding, or healthcare financial management preferred

Schedule: 1.0 FTE; 40 hours/week; Day Shift; No weekends!

What we can offer you

• Medical, dental, vision, retirement, PTO, and more
• Outstanding benefits, including low insurance premiums for individuals and families
• Hands-on training
• Opportunities for advancement

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmitve Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.

Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.