Care Team Manager: Lead DSPs & Elevate IDD Care

Beacon Specialized Living; Carlisle (Cumberland County); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations at a residential home supporting individuals with IDD. You will supervise Direct Support Professionals, oversee staffing, training, and ensure high-quality care in a safe, welcoming environment.

The role requires hands-on leadership, coaching, collaboration with regional leadership, and compliance with state regulations.

Qualifications

• Experience in IDD, behavioral health, healthcare, human services, or residential services preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and hold team members accountable.
• Ability to work independently while collaborating with regional and operational leadership.
• Comfortable working in a fast-paced, 24/7 residential environment.
• Reliable transportation and ability to meet position-specific driving requirements, if applicable.
• Must meet all company and state requirements for the position.

Responsibilities

• Lead and support Direct Support Professionals (DSPs) and residential staff.
• Oversee the daily operations of the assigned home.
• Ensure individuals receive care and support consistent with their individual needs and plans.
• Provide coaching, training, and performance feedback to team members.
• Assist with recruiting, onboarding, scheduling, and staff retention.
• Ensure required documentation is completed accurately and on time.
• Monitor compliance with company policies, state regulations, and applicable care standards.
• Support medication administration and health/safety procedures as required.
• Respond appropriately to behavioral or operational concerns and escape issues when necessary.
• Build positive relationships with individuals supported, families, staff, and community partners.
• Maintain a clean, safe, and welcoming home environment.
• Participate in meetings, trainings, and quality-improvement initiatives.
• Serve as a hands-on leader who is willing to step in and support the team when needed.

Skills

Supervisory leadership

Communication

Organization

Problem-solving

Coaching staff

Team collaboration

Independent work

Job description

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations at a residential home supporting individuals with IDD. You will supervise Direct Support Professionals, oversee staffing, training, and ensure high-quality care in a safe, welcoming environment.

The role requires hands-on leadership, coaching, collaboration with regional leadership, and compliance with state regulations.