Care Team Manager — Lead 24/7 IDD Care (Sign-On Bonus)

Beacon Specialized Living; Dunmore (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

$1,000 Sign-On Bonus

Job summary

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations in a residential home serving individuals with IDD. You will supervise DSPs and staff, ensure care plans are followed, and foster a safe, supportive environment.

The CTM role emphasizes coaching, staffing, documentation, and regulatory compliance, with opportunities to drive quality improvements and staff development in a 24/7 setting.

Qualifications

• Experience in IDD, behavioral health, healthcare, human services, or residential services.
• Previous supervisory or leadership experience.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and hold team members accountable.
• Ability to work independently while collaborating with leadership.
• Comfortable in a fast-paced, 24/7 residential environment.
• Reliable transportation and driving eligibility.
• Must meet company and state requirements for the position.

Responsibilities

• Lead and support Direct Support Professionals (DSPs) and residential staff.
• Oversee the daily operations of the assigned home.
• Ensure individuals receive care per their plans and needs.
• Provide coaching, training, and performance feedback.
• Assist with recruiting, onboarding, scheduling, and retention.
• Ensure documentation is completed accurately and on time.
• Monitor compliance with policies, state regulations, and care standards.
• Support medication administration and health/safety procedures.
• Respond to concerns and escalate when necessary.
• Build relationships with individuals, families, staff, and partners.
• Maintain a clean, safe, welcoming home environment.
• Participate in meetings, trainings, and quality initiatives.
• Serve as a hands-on leader who steps in when needed.

Skills

Leadership

Communication

Coaching

Staff supervision

Training

Scheduling

Documentation

Regulatory compliance

Medication administration

Problem solving

Job description

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations in a residential home serving individuals with IDD. You will supervise DSPs and staff, ensure care plans are followed, and foster a safe, supportive environment.

The CTM role emphasizes coaching, staffing, documentation, and regulatory compliance, with opportunities to drive quality improvements and staff development in a 24/7 setting.