Care Scheduling & Compliance Coordinator

The Top Gun Program - Cornerstone Caregiving; Rochester, Northern (MN, KY); Hybrid; USD 38,000 - 47,000; Full time

Job summary

Cornerstone Caregiving in Rochester, MN is seeking an office coordinator responsible for scheduling between clients and caregivers, reporting to the Operating Director and supporting office growth.

You will handle schedule management, compliance with state and federal regulations, customer service for callers and clients, general administration, and rotating on-call duties after hours to ensure shifts are staffed.

Qualifications

• At least one year of experience in home care/healthcare.
• At least one year of recruiting experience.
• Wants to join a growing office and company.
• Enjoys a fast paced work environment.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are properly staffed.
• Compliance: Ensure office’s compliance with state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure shifts are staffed.

Skills

Recruiting experience

Customer service

Scheduling

Compliance awareness

Job description

Cornerstone Caregiving in Rochester, MN is seeking an office coordinator responsible for scheduling between clients and caregivers, reporting to the Operating Director and supporting office growth.

You will handle schedule management, compliance with state and federal regulations, customer service for callers and clients, general administration, and rotating on-call duties after hours to ensure shifts are staffed.