Care Scheduling & Compliance Specialist

Cornerstone Caregiving; Durant (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

Cornerstone Caregiving, a non-medical in-home care provider, is seeking an Office Manager to coordinate schedules between clients and caregivers. You will report to the local Operating Director and help grow and manage the office in Durant, OK.

The role emphasizes scheduling, regulatory compliance, customer service, administration, and after-hours on-call responsibilities to ensure shifts are properly staffed.

Qualifications

• At least one year of experience in home care/healthcare.
• At least one year of recruiting experience.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

Skills

Scheduling

Customer service

Communication

Recruiting

Regulatory compliance

Job description

Cornerstone Caregiving, a non-medical in-home care provider, is seeking an Office Manager to coordinate schedules between clients and caregivers. You will report to the local Operating Director and help grow and manage the office in Durant, OK.

The role emphasizes scheduling, regulatory compliance, customer service, administration, and after-hours on-call responsibilities to ensure shifts are properly staffed.