Care Scheduling Lead — Growth & Compliance

Cornerstone Caregiving; Michigan; On-site; USD 36,000 - 44,000; Full time

Job summary

Cornerstone Caregiving is seeking an organized office coordinator to manage schedules between clients and caregivers in the Woburn area. You will report to the local Operating Director and assist in the growth and management of the office.

The role includes schedule management, compliance with regulations, and providing frontline customer service, with after-hours on-call rotation. Minimum one year in home care/healthcare and recruiting experience are required.

Qualifications

• Experience in home care/healthcare is required.
• Recruiting experience is required.
• Ability to manage schedules and communicate effectively with clients and caregivers.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office compliance with state and federal regulations.
• Customer Service: Handle incoming calls from clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate after-hours coverage to manage phone calls.

Skills

Schedule Management

Compliance

Customer Service

Administration

On-Call

Job description

Cornerstone Caregiving is seeking an organized office coordinator to manage schedules between clients and caregivers in the Woburn area. You will report to the local Operating Director and assist in the growth and management of the office.

The role includes schedule management, compliance with regulations, and providing frontline customer service, with after-hours on-call rotation. Minimum one year in home care/healthcare and recruiting experience are required.