Home Care Scheduler: Seamless Patient Coordination

National HealthCare Corporation (NHC); Greenville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

National HealthCare Corporation (NHC) Greenville is seeking a dedicated Scheduler to coordinate patient schedules across multiple homecare disciplines. The role works under the Office Manager and Director of Nursing to ensure timely, accurate scheduling and responsive communication with patients and caregivers.

As a Scheduler you will manage daily scheduling changes, notify partners of updates, and assist with admissions, evaluations, and discharges.

Qualifications

• High school education / GED required.
• Two years experience in home care or related health care role required.
• Education/experience in computers required.
• License Practical Nurse with current license in agencys state preferred.
• Drivers license and reliable transportation required.
• Excellent customer service, phone and communication skills required.

Responsibilities

• Facilitates the daily schedules by timely data entry of scheduling changes.
• Notifies appropriate partners and patients/caregivers of scheduling changes timely.
• Coordinates admissions, evaluations, resumption of services, and discharges and the required documentation with the appropriate disciplines, under the direction of the DON.
• Relays information between assigned homecare disciplines regarding change orders, frequencies, skills, disciplines, discharges, transfers and other patient-related changes.
• Coordinates approvals for additional discipline visits for managed care patients, as directed by agency management.
• Facilitates telephone and faxed physician orders to the appropriate homecare partner and notifies patients/caregivers of order changes.

Skills

Customer service

Communication skills

Computer skills

Healthcare experience

Driver's license

Education

High school diploma / GED

LPN license (preferred)

Job description

National HealthCare Corporation (NHC) Greenville is seeking a dedicated Scheduler to coordinate patient schedules across multiple homecare disciplines. The role works under the Office Manager and Director of Nursing to ensure timely, accurate scheduling and responsive communication with patients and caregivers.

As a Scheduler you will manage daily scheduling changes, notify partners of updates, and assist with admissions, evaluations, and discharges.