Care Scheduler & Concierge: Seamless Client Support

Lutheran Homes of South Carolina; Mount Pleasant (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Lutheran Homes of South Carolina is seeking a Scheduler/Concierge to coordinate caregiver services for clients in Mount Pleasant, SC. You will act as the first contact for inquiries and ensure smooth scheduling and communication between clients, caregivers, and office staff.

The role emphasizes empathetic service, privacy compliance, and flexibility to cover shifts as needed, including weekends and holidays.

Qualifications

• Experience in scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule and coordinate caregiver services to ensure timely placement and coverage.
• Serve as main point of contact for clients and caregivers, addressing questions and concerns.
• Assist with planning and coordinating community events and activities for residents.
• Provide compassionate customer service and resolve conflicts between clients and caregivers.
• Follow HIPAA privacy regulations and attend mandatory trainings to stay compliant.
• Support supervisor with special projects or shift coverage as needed.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Lutheran Homes of South Carolina is seeking a Scheduler/Concierge to coordinate caregiver services for clients in Mount Pleasant, SC. You will act as the first contact for inquiries and ensure smooth scheduling and communication between clients, caregivers, and office staff.

The role emphasizes empathetic service, privacy compliance, and flexibility to cover shifts as needed, including weekends and holidays.