Care Coordinator & Clinic Scheduler (Primary Care)

Your Health; West Columbia (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus opportunities

Employer matched 401K

HDHP medical plan

Employer matched HSA

PTO

Career development

Job summary

Your Health is seeking a Clinical Scheduler to support our Care Manager role, assisting with all clinical scheduling needs for patients across multiple zip codes in South Carolina. The scheduler serves as the central scheduling and operational coordinator for a single interdisciplinary care team, ensuring appropriate in-person encounters under our proactive care model.

This full-time, salaried position operates in our Center Street office daily, standard hours 8:00 AM–5:00 PM, Monday–Friday.

Qualifications

• High school diploma or equivalent required; healthcare degree preferred.
• Experience in a medical setting, scheduling or administrative role.
• Familiar with medical terminology and insurance verification.
• Strong organizational, time management and communication skills.

Responsibilities

• Register, verify and schedule patients according to the Company’s care model.
• Ensure new patients are being tracked and followed until scheduled.
• Schedule appointments according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.
• Ensure TCM appointments are scheduled promptly and within the required window.
• Ensure strong documentation is implemented.
• A multitude of software systems (including tracking systems) will be utilized to ensure patient follow-up and better patient outcomes.
• Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Problem-solving

Ability to work under pressure

Education

High school diploma or equivalent

Associate or Bachelor's degree in healthcare (preferred)

CMA

LPN

RN

Tools

Scheduling software

Healthcare software systems

Job description

Your Health is seeking a Clinical Scheduler to support our Care Manager role, assisting with all clinical scheduling needs for patients across multiple zip codes in South Carolina. The scheduler serves as the central scheduling and operational coordinator for a single interdisciplinary care team, ensuring appropriate in-person encounters under our proactive care model.

This full-time, salaried position operates in our Center Street office daily, standard hours 8:00 AM–5:00 PM, Monday–Friday.