Care Referral Specialist

Jobtome; North Las Vegas (NV); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical Plan

Dental & Vision

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Referral Bonus Program

Job summary

UnitedHealth Group is seeking a Referral Navigator in Las Vegas, NV to process referrals from primary care providers for access to specialist care, handling documents, faxing, scanning, and extensive phone work. Schedule: Mon–Fri, 8:00 am–5:00 pm at 2720 N Tenaya Dr, Las Vegas.

Role requires a high school diploma, CPR within 30 days, 2+ years in health-related field, and EMR/PM software experience. Competitive benefits; hourly pay $18–$32 based on experience.

Qualifications

• High School Diploma or GED required.
• CPR certified or able to obtain within 30 days.
• 2+ years of experience working in a health-related field
• 2+ years of experience working with EMR/Practice Management Software systems

Responsibilities

• Building new referrals from network providers.
• Reviewing to ensure all necessary documents and information have been provided
• Sending back documents for additional information
• Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
• Accepting referrals and determining if meets outsource or overflow criteria
• While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
• This is primarily a sedentary desk job which will consist of > 90% of time spent working on a computer and handling the telephone
• Perform all other duties assigned

Skills

Communication

Phone etiquette

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

EMR software

Practice Management Software

Job description

UnitedHealth Group is seeking a Referral Navigator in Las Vegas, NV to process referrals from primary care providers for access to specialist care, handling documents, faxing, scanning, and extensive phone work. Schedule: Mon–Fri, 8:00 am–5:00 pm at 2720 N Tenaya Dr, Las Vegas.

Role requires a high school diploma, CPR within 30 days, 2+ years in health-related field, and EMR/PM software experience. Competitive benefits; hourly pay $18–$32 based on experience.